Getting Help with Glysimi

Support and frequently asked questions for Glysimi diabetes management app

Getting Help with Glysimi

Having trouble? I’m here to help.

Frequently Asked Questions

How do I get started? Download Glysimi from the App Store and start logging your first day. The app is designed to be intuitive—just tap the + button to add entries.

What’s the difference between free and paid versions? The free version lets you track and search your last 30 days with full data export. The paid subscription unlocks unlimited history and all features.

Can I import data from other apps? Yes! Glysimi supports CSV and JSON import. Export your data from your current app and import it into Glysimi.

How do I search my entries? Use the search bar to find entries by food, activity, or tags. Try searches like “pizza,” “workout,” or “sick day” to see how powerful it is.

Is my data safe? Absolutely. All data stays on your device or in your private iCloud account. I never have access to your information.

Can I export my data? Yes, always. You can export your complete history in CSV or JSON format anytime, even with the free version.

Still need help?

Use the contact form below or

As Glysimi’s solo developer, I handle all support personally while also building new features and maintaining the app. I try to respond within 1-3 business days, prioritizing urgent issues that affect app functionality. Your patience helps me balance support with continued development to make Glysimi better for everyone.

What to include in your email:

  • What you were trying to do
  • What happened instead
  • Your iOS version
  • Screenshots if helpful

Feature requests

Have an idea to make Glysimi better? I’d love to hear it. This app exists because I built what I needed—and I’m always looking for ways to make it more useful for the diabetes community.

Send your suggestions to:

About the developer

Hi, I’m the creator of Glysimi. I’ve lived with Type 1 diabetes for over 30 years and built Glysimi because I couldn’t find an app that actually helped with day-to-day diabetes management.

I personally use Glysimi every day and am committed to making it the best diabetes diary available.